Troubleshooting: Your garage door not opening

Safe as Can B&D Panelift Garage Door Red Gum Knotwood Safe as Can B&D Panelift Garage Door Red Gum Knotwood

Troubleshooting: Your garage door isn’t opening

This is a quick how-to guide on what to do if your garage door isn’t opening. 

  1. The most common reason your garage door won’t open is due to a low battery in the remote or wall button. Simply replace the battery and test the door again.
  2. If you have Auto-Lock installed, another reason your garage door might not open is because it is stuck in the engaged position. If this is the case, contact B&D to arrange a qualified garage door technician to come and assist.

  3. Your door may also not be opening if it’s slipped off it’s guiderails. If you suspect this is the case, call B&D to arrange a professional service. Do NOT attempt to lift the door back onto the guiderails on your own. Springs or cables may be broken or snapped and could put you in danger.


If your garage door still won’t open, give us a call on 13 62 63. We’d be happy to help you get your garage door back up and running again.

Please undertake all garage door maintenance safely. 

Garage door repair & servicing should only be provided by a trained professional

Whether you’ve got a B&D garage door or not, it’s worth giving us a call every year or so. Our team of professional garage door technicians can service and repair all makes and models, and will keep your garage door in perfect working order, maintain its warranty and prevent potentially dangerous or expensive problems in the future.

Call us or fill in the form below and we'll connect you with a B&D dealer in your local area.

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