Book a Garage Door Service.

Servicing your garage door and opener is just as important as servicing your car. Much like the engine of your car, your garage door is made up of numerous moving parts designed to lift and lower your garage door safely and efficiently. Ongoing preventative servicing ensures that your garage door continues to lift and lower, day in and day out. It also greatly reduces the risk of failure and repair bills down the track. Regular preventative servicing is also required to maintain your 10-year total confidence warranty.

Reliable as Can B&D Service Technician Smiling at Camera Reliable as Can B&D Service Technician Smiling at Camera
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Fill in your details below and our team will be in touch soon

Issue Details

Is your door working?What product requires a service/repair?

Your Details

First Name:
Last Name:
Email:
Phone Number:
Street Address:
Suburb:
Post Code:
State:
You are a:
Date of Install:
SAP Number:
Door Type:
Motor Type:
Builder Contact:
Builder Company:
By submitting the information in this form, you acknowledge and agree that B&D will collect and use your personal information in accordance with ourPrivacy Collection Statementand will use and disclose your personal information in accordance with ourPrivacy Policy.:



Issue Details

Is your door working?
What product requires a service/repair?
What type of door do you have?Is your door motorised? Door Brand:Is your door over 3m high? What is your door size?Is this a general service or repair?

Your Details

You are a:Original Installation Date:
SAP Number:
Builder Door Type:
Builder Motor Type:
Builder Contact:
Builder Company: By submitting the information in this form, you acknowledge and agree that B&D will collect and use your personal information in accordance with ourPrivacy Collection Statementand will use and disclose your personal information in accordance with ourPrivacy Policy.

If your door is not working or if you have an emergency, please call us on 13 62 63, Monday to Friday 8:00am to 6:00pm.

If outside business hours, please visit our emergency assistance page for a dealer near you: Emergency Repair

What does a garage door service entail?

A standard garage door and opener service takes 30 minutes and includes:

  • Lubrication of the critical moving parts including chain drive, tracks, wheels or cable drum. This ensures your door travels smoothly and quietly.
  • Tightening of door mounting points along with door bolts, screws, cables and connectors. Delivering integrity of the door and tracks and preventing failure associated with parts pulling apart or away from fixing points.
  • Adjustment of spring tension to limit ‘spring fatigue’ or undue strain on the opener, reducing likelihood of failure over time.
  • Adjustment of opener travel limits and force margin to ensure the door opens and closes to specification, without causing damage to the door or opener.
  • Assessment and adjustment of safety components and accessories including safety beams and Auto-Lock.
  • Assessment of the door alignment and the diagnosis of irregular operation.
It's important to note that any critical issues may require additional repair work and will be quoted separately.

We recommend servicing your garage door once in the first 12 months and every two years thereafter.

Garage door repair & servicing should only be provided by a trained professional

Whether you’ve got a B&D garage door or not, it’s worth giving us a call every year or so. Our team of professional garage door technicians can service and repair all makes and models, and will keep your garage door in perfect working order, maintain its warranty and prevent potentially dangerous or expensive problems in the future.

Call us or fill in the form above and we'll connect you with a B&D dealer in your local area.

Some simple tips to help maintain your garage door between services

Garage Door Icon Filled

Dust Icon Filled

Lubrication Icon Filled

Spring Icon Filled

Protect against corrosion

Assist with smooth operation

Reduce wear on hinges

Keep springs clean

Wash down the external surface of your door with clean water and a soft brush or cloth every 14 days, or more often in coastal areas. Clean the internal sections of the guide tracks with a cloth dampened with mineral turps or methalyted spirits. For rolling doors, polish the tracks to remove dirt. NOTE: Do not grease the lock. Lubricate with an all purpose machine oil like RP7 or Inox. If accessible, wipe over springs with an oily rag.

You can also checkout our handy garage door and opener maintence video

Frequenty Asked Questions

Below are some of the most frequently asked questions we receive about preventative servicing and maintenance. If you can't see the answer, give us a call on 13 62 63 and our friendly team can help you out.
  • Do you do after hours and emergency garage door repair? Many B&D dealers offer after hours emergency repair. Check out our list to find someone in your local area.
  • How often should you service your garage door?
    B&D recommends servicing your garage door opener once in the first 12 months and every two years thereafter. Just like the engine in your car, your garage door opener is made up of a lot of moving parts and needs regular servicing to keep it in tip-top condition.
  • Do you provide free quote for service? Due to the complicated nature of some service work it can be difficult for us to provide an accurate quote for a garage door service. It is dependent on how long the work will take the technician, if parts need to be ordered or potentially replaced.

    For more information call our friendly team on 13 62 63. Looking for someone local? We have a big network of Accredited B&D dealerships right around the country. Find your closest dealer here.
  • How do I organise a service for my garage door?
    Easy! Call our friendly team on 13 62 63 and we can book you in.

    Looking for someone local? We have a big network of Accredited B&D dealerships right around the country.
  • What does a garage door service involve?

    A standard garage door and opener service takes 30 minutes and includes:

    • Lubrication of the critical moving parts including chain drive, tracks, wheels or cable drum. This ensures your door travels smoothly and quietly.
    • Tightening of door mounting points along with door bolts, screws, cables and connectors. Delivering integrity of the door and tracks and preventing failure associated with parts pulling apart or away from fixing points.
    • Adjustment of spring tension to limit ‘spring fatigue’ or undue strain on the opener, reducing likelihood of failure over time.
    • Adjustment of opener travel limits and force margin to ensure the door opens and closes to specification, without causing damage to the door or opener.
    • Assessment and adjustment of safety components and accessories including safety beams, Auto-Lock and Safe Lock (if installed) Assessment of the door alignment and the diagnosis of irregular operation remedies. Any critical issues may require additional repair work and will be quoted separately.
  • Does B&D service industrial and commercial garage doors?
    This can depend on the size, use and location of the commercial door. Call our friendly team on 13 62 63 for more information.

    Looking for someone local? We have a big network of Accredited B&D dealerships right around the country.
  • Do you service all makes and models of garage doors and openers? Yes. B&D will service and repair any brand of garage door or opener in Australia.

Reliable as can B&D: Built to last

Tough and reliable, our garage doors are built to stand the test of time. For over 65 years, B&D has used the highest quality materials to craft our garage doors and consistently innovated and improved our products.

Need help finding something?

We have a number of ways to help you find what you're looking for. If in doubt, give our friendly team a call. We'd love to hear from you.