Like an engine, your garage door is made up of countless moving parts designed to lift and lower the door. Regular servicing not only keeps it in safe and functional working order but is essential to ensure the longevity of your door. Ongoing servicing is also required to maintain your 10-Year Total Confidence Warranty.
No matter which garage door or motor you have, you should ensure its serviced once in the first 12 months after installation and every two years thereafter.
Common garage door issues
Common issues that affect garage doors and would require a service or repair from one of our garage door technicians in Sydney and regional New South Wales include:
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Garage door stuck in open or closed position
Your garage door might get jammed, either failing to open or close properly. This affects both sectional and roller doors and can be due to blocked tracks, broken springs, or damaged cables. This often requires an emergency repair.
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Squeaking garage door
If your garage door is making squeaking noises, it could be due to insufficient lubrication, tracks that aren't properly aligned, or rollers that are wearing out. This can happen with both sectional and roller garage doors. Regular servicing of your garage door can help avoid these issues.
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Non-responsive to the remote control
If your automatic garage door isn't responding to the remote control, it could be because of sensors that are out of alignment, signal interference, or simply because the remote's batteries have run out.
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Broken garage door panel
A broken panel on a sectional garage door can result from regular wear and tear or direct impact. This can affect the door's overall functionality and efficiency if you don't have it repaired.
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Strange sounds from opener motor
If you're hearing unusual noises from the motor of your automatic garage door, it might be due to worn-out parts or loose hardware.
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Bent garage door track
A bent track in your garage door can be the result of improper installation, but it's usually caused by a strong impact to either your sectional or roller door.
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Opener motor is running non-stop
If the motor of your automatic garage door is continuously running, it might be malfunctioning, or it could indicate that the limit switch settings are incorrect.
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Garage door is opening and closing slowly
If your sectional or roller garage door is opening and closing more slowly than usual, the cause could be motor issues, insufficient lubrication, or problems with the spring tension.
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Jammed or unmoving roller door
If your roller door is jammed and won't move, it may need an adjustment to the spring tension. This issue can also be caused by obstructions or tracks that are not properly aligned.
Why choose B&D for your garage door repairs
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Professional
Our expert network of Sydney and regional New South Wales garage door repair technicians are licenced and professionally trained to ensure quality sectional and roller door repair services.
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Reliable
With 65+ years of innovation, quality and care, we design all our products here in Australia, so we know them inside out.
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Trusted
We have a vast network of trusted B&D dealerships and garage door service technicians across Sydney and regional New South Wales, so you can rest assured we’re available to service your local area.
What to expect at a garage door service






Emergency repair services
In the unlikely event something goes wrong with your garage door or opener, we offer emergency garage door repair services to immediately diagnose the problem and fix or replace affected parts. Common issues that demand immediate attention include garage doors that won't open or close, broken springs, and doors that are off their tracks. These pose significant safety hazards, and you should not attempt to solve the problem yourself.
Opener malfunctions, severe damage from accidents or extreme weather, and broken cables or rollers also require urgent care. These problems can prevent your garage door from functioning properly and safely. And failures in locks and security features, as well as electrical issues, are critical concerns that can leave your home vulnerable to break-ins.
If you're facing any of these urgent issues with your garage door, contact us on 13 62 63. Our experienced repairers in Sydney and regional New South Wales are equipped to handle these emergency garage door repairs, ensuring your safety and security.
Why you shouldn’t ignore a broken garage door spring or cables
Ignoring broken springs or cables in your garage door is not only unwise but also risky. These parts are vital for the safe and efficient operation of both sectional and roller garage doors. If they fail, they can jeopardise the whole system and put your safety at risk.
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Broken garage door spring
Garage door springs, particularly in sectional doors, are under tremendous tension and are the workhorse of the garage door system. When a spring breaks, it can cause the door to become unbalanced or to stop operating altogether. The risks of ignoring a broken spring include damage to your vehicle, injury to anyone near the door, and damage to other garage door parts, which could lead to more extensive and costly repairs.
Tackling spring repair by yourself is never advisable due to the complex nature of both sectional and roller door systems and the potential for the spring to snap violently, which can result in severe injury. Our network of garage door professionals has the tools, knowledge, and experience to manage these dangers safely on sectional and roller door repairs.
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Broken garage door cables
In sectional garage doors, the cables are integral to the mechanics of lifting and lowering the door. A broken cable can cause the door to come crashing down unpredictably, posing serious safety hazards such as bodily injury or property damage. Without the stability offered by intact cables, your sectional garage door is unreliable and unsafe for use.
Do-it-yourself repairs on cables pose a serious risk to personal safety due to the system's built-in tension. It's not just about having the right tools; understanding the intricacies of the door's counterbalance system is crucial, which is why cable repairs are best left to trained professionals who are equipped to handle the risks and ensure repairs meet safety standards.
Schedule a service
To request a service from our network of garage door professionals, call us on 13 62 63, or find your nearest dealer in Sydney or regional New South Wales.