Like an engine, your garage door is made up of countless moving parts designed to lift and lower the door. Regular servicing not only keeps it in safe and functional working order but is essential to ensure the longevity of your door. Ongoing servicing is also required to maintain your 10-Year Total Confidence Warranty.
No matter which garage door or motor you have, you should ensure its serviced once in the first 12 months after installation and every two years thereafter.
Common garage door issues
Common issues that affect garage doors and would require a service or repair from one of our Melbourne or regional Victorian garage door technicians include:
-
Garage door stuck in open or closed position
Sometimes your garage door might not open or close as it should. This can happen with both sectional and roller doors and could be caused by something blocking the tracks, broken springs, or damaged cables. This often requires an emergency repair.
-
Squeaking garage door
A squeaking garage door is usually the result of a lack of lubrication, misaligned tracks, or aging rollers. This affects both sectional and roller garage doors, but regularly servicing your garage door can help prevent these problems.
-
Non-responsive to the remote control
If your automatic garage door isn't responding to the remote, the issue could be misaligned sensors, signal interference, or the remote's batteries might be dead.
-
Broken garage door panel
A broken panel on your sectional garage door can follow wear and tear through normal use or a direct hit. This damage can affect how well your door works, so it's important to have it repaired.
-
Strange sounds from opener motor
Unusual noises coming from your automatic garage door motor are often a sign of worn-out parts or something coming loose.
-
Bent garage door track
A bent track can make your sectional or roller door work improperly. It's usually caused by a hard hit, but sometimes it's due to not being installed correctly.
-
Opener motor is running non-stop
If your garage door's motor keeps running non-stop, it might be malfunctioning. Another possibility is that the limit switch settings aren't correct.
-
Garage door is opening and closing slowly
When your garage door opens and closes slower than normal, the problem could be with the motor, not enough lubrication, or issues with the spring tension. This can affect both sectional and roller doors.
-
Jammed or unmoving roller door
A roller door that won't move might need an adjustment in the spring tension. Other causes could be obstructions or misaligned tracks.
Why choose B&D for your garage door repairs
-
Professional
Our expert network of Melbourne and regional Victorian garage door repair technicians are licenced and professionally trained to ensure quality sectional and roller door repair services.
-
Reliable
With 65+ years of innovation, quality, and care, we design all our products here in Australia, so we know them inside out.
-
Trusted
We have a vast network of trusted B&D dealerships and garage door service technicians across Melbourne and regional Victoria, so you can rest assured we’re available to service your local area.
What to expect at a garage door service






Emergency repair services
In the unlikely event something goes wrong with your garage door or opener, we offer emergency garage door repair services to immediately diagnose the problem and fix or replace affected parts. Common issues that demand immediate attention include garage doors that won't open or close, broken springs, and doors that are off their tracks. These pose significant safety hazards, and you should not attempt to solve the problem yourself.
Opener malfunctions, severe damage from accidents or extreme weather, and broken cables or rollers also require urgent care. These problems can prevent your garage door from functioning properly and safely. And failures in locks and security features, as well as electrical issues, are critical concerns that can leave your home vulnerable to break-ins.
If you're facing any of these urgent issues with your garage door, contact us on 13 62 63. Our experienced repairers in Melbourne or regional Victoria are equipped to handle these emergency garage door repairs, ensuring your safety and security.
Why you shouldn’t ignore a broken garage door spring or cables
Ignoring a broken garage door spring or cables is not only inadvisable but also dangerous. These components are crucial for the safe and proper functioning of sectional and roller garage doors, and when they fail, they can compromise the entire system and your safety.
-
Broken garage door spring
Garage door springs, particularly in sectional doors, are under tremendous tension and are the workhorse of the garage door system. When a spring breaks, it can cause the door to become unbalanced or to stop operating altogether. The risks of ignoring a broken spring include damage to your vehicle, injury to anyone near the door, and damage to other garage door parts, which could lead to more extensive and costly repairs.
Tackling spring repair by yourself is never advisable due to the complex nature of both sectional and roller door systems and the potential for the spring to snap violently, which can result in severe injury. Our network of garage door professionals has the tools, knowledge, and experience to manage these dangers safely on sectional and roller door repairs.
-
Broken garage door cables
In sectional garage doors, the cables are integral to the mechanics of lifting and lowering the door. A broken cable can cause the door to come crashing down unpredictably, posing serious safety hazards such as bodily injury or property damage. Without the stability offered by intact cables, your sectional garage door is unreliable and unsafe for use.
Do-it-yourself repairs on cables pose a serious risk to personal safety due to the system's built-in tension. It's not just about having the right tools; understanding the intricacies of the door's counterbalance system is crucial, which is why cable repairs are best left to trained professionals who are equipped to handle the risks and ensure repairs meet safety standards.
Schedule a service
To request a service from our network of garage door professionals, call us on 13 62 63, or find your nearest Melbourne or regional Victorian dealer.