Like the engine, your garage door is made up of countless moving parts designed to lift and lower the door, so regular servicing not only keeps it in safe and functional working order but is essential to ensure its longevity. Ongoing servicing is also required to maintain your 10-Year Total Confidence Warranty.
No matter which garage door or motor you have, you should ensure it is serviced once in the first 12 months after installation and every two years thereafter.
Common garage door issues
Our Gold Coast and greater South East Queensland repairers can fix a range of garage door issues, such as:
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Garage door stuck in open or closed position
Sometimes, your garage door might get jammed and refuse to open or close properly. This problem, affecting both sectional and roller doors, might indicate the presence of debris in the tracks, snapped springs, or faulty cables. This often requires an emergency repair.
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Squeaking garage door
If your garage door makes squeaking noises, it's often a sign that it needs lubrication, the tracks are not properly aligned, or the rollers are wearing out. Regular maintenance is advised to avoid such issues in both sectional and roller garage doors.
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Non-responsive to the remote control
Should your automatic garage door fail to react to the remote control, the cause could be misalignment of the sensors, signal disruption, or dead batteries in the remote.
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Broken garage door panel
A crack or break in a sectional garage door panel can develop over time through normal wear or from a direct hit. Neglecting to fix this can affect the door's performance and security.
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Strange sounds from opener motor
Odd noises coming from your automatic garage door's motor may indicate the need for part replacement or tightening of the hardware. Our technicians are skilled in diagnosing and resolving these issues.
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Bent garage door track
If your garage door track is bent, it's likely due to a substantial knock or possibly incorrect installation. This can impact both sectional and roller doors.
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Opener motor is running non-stop
If the motor of your automatic garage door keeps running continuously, it's likely due to a defect or incorrect configuration of the limit switch.
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Garage door is opening and closing slowly
A slow opening and closing garage door, whether it's a sectional or roller type, can be a result of motor issues, insufficient lubrication, or spring tension problems.
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Jammed or unmoving roller door
When a roller door gets stuck and won't move, it might need an adjustment in its spring tension. Blockages or track misalignments can also be the culprits.
Why choose B&D for your garage door repairs
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Professional
Our expert team of Gold Coast and greater South East Queensland garage door repair technicians are licenced and professionally trained to ensure quality repair services.
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Reliable
With 65+ years of innovation, quality and care, we design all our products here in Australia, so we know them inside out.
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Trusted
We have a vast network of trusted B&D Accredited dealerships and service technicians across the Gold Coast and greater South East Queensland, so you can rest assured we’re available to service your local area.
What to expect at a garage door service






Emergency repair services
Should you encounter an unexpected issue with your garage door or opener, our emergency repair services are available to quickly identify and address the fault. We attend to common urgent problems such as doors that fail to open or close, snapped springs, or doors that have come off from their tracks. These issues pose significant safety hazards, and we strongly recommend against attempting DIY repairs.
We also rapidly respond to situations like opener malfunctions, severe damage due to accidents or extreme weather, and faults in cables or rollers. These complications can significantly impair the efficient and safe functioning of your garage door. Additionally, issues with security mechanisms, locks, or electrical faults are treated as high-priority concerns, as they could jeopardise the security of your residence.
If you're facing any of these urgent issues with your garage door, contact us on 13 62 63. Our experienced repairers in Gold Coast and greater South East Queensland are equipped to handle these emergency garage door repairs, ensuring your safety and security.
Why you shouldn’t ignore a broken garage door spring or cables
Ignoring damage to springs or cables in your garage door can be dangerous. These elements are vital for the safe and efficient operation of both sectional and roller doors. When they fail, they can compromise the entire system and create a significant safety risk.
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Broken garage door spring
The springs in garage doors, especially sectional ones, bear significant tension and are key to the door's operation. A snapped spring can lead to an imbalanced door or complete operational failure. Ignoring a broken spring risks damage to vehicles, injury to people nearby, and harm to other parts of the garage door, potentially resulting in more extensive and expensive repairs.
DIY spring repair is highly discouraged due to the complexity and potential danger involved. Our network of experienced professionals is equipped with the necessary tools and knowledge to safely handle these repairs.
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Broken garage door cables
In sectional garage doors, cables play a vital role in moving the door. A snapped cable can cause the door to fall unpredictably, presenting serious risks like injury or property damage. Without functioning cables, your garage door becomes unreliable and unsafe.
Attempting cable repairs yourself is risky, given the tension involved in the system. Professional repair is essential, as it's about more than just having the right tools; it's about understanding the door's counterbalance system. Our trained professionals are adept at managing these risks and ensuring repairs meet safety standards.
Schedule a service
To request a service from our network of garage door professionals, call us on 13 62 63, or find your nearest dealer in Gold Coast or greater South East Queensland.