Like the engine, your garage door is made up moving parts intended to lift and lower the door, so regular servicing not only keeps it in safe and functional working order but is vital to ensure its longevity. Ongoing servicing is also required to maintain your 10-Year Total Confidence Warranty.
No matter which garage door or motor you have, you should ensure it is serviced once in the first 12 months after installation and every two years thereafter.
Common garage door issues
Our Canberra repairers can fix some of the most common garage door issues, including:
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Garage door stuck in open or closed position
Occasionally, your garage door may become stuck and either won't open or won't close. This issue can occur with both sectional and roller style doors and is often due to obstructions in the tracks, broken springs, or faulty cables. This often requires an emergency repair.
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Squeaking garage door
A garage door that makes squeaking sounds typically indicates a need for more lubrication, misaligned tracks, or deteriorating rollers. This issue is common in both sectional and roller doors. Regular maintenance can help prevent these problems.
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Non-responsive to the remote control
When your automatic garage door doesn't respond to the remote, the issue might be with misaligned sensors, interference in the signal, or depleted batteries in the remote control.
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Broken garage door panel
Damage to a panel on your sectional garage door can happen due to normal usage over time or from a direct hit. This damage can compromise the door's functionality and efficiency if not repaired.
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Strange sounds from opener motor
Unusual sounds coming from your automatic garage door's motor are often a sign of internal parts wearing out or loose hardware components.
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Bent garage door track
A garage door track can become bent due to incorrect installation or a forceful impact, affecting both sectional and roller doors.
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Opener motor is running non-stop
If the motor of your automatic garage door runs non-stop, it could be experiencing a malfunction, or the limit switch settings may be incorrectly configured.
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Garage door is opening and closing slowly
A garage door that opens and closes more slowly than it should might have a faulty motor, inadequate lubrication, or issues with the spring tension. This can affect both sectional and roller garage doors.
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Jammed or unmoving roller door
A roller door that won't move might require an adjustment in the spring tension or could be affected by blockages or misaligned tracks.
Why choose B&D for your garage door repairs
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Professional
Our expert team of Canberra garage door repair technicians are licenced and professionally trained to ensure quality repair services.
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Reliable
With 65+ years of innovation, quality and care, we design all our products here in Australia, so we know them inside out.
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Trusted
We have a vast network of trusted B&D Accredited dealerships and service technicians across Canberra, so you can rest assured we’re available to service your local area.
What to expect at a garage door service






Emergency repair services
Should you experience any issues with your garage door or opener, we provide fast emergency repair services. Our team is ready to quickly identify and rectify problems, including parts replacement if necessary. Urgent situations often involve garage doors that are stuck open or closed, snapped springs, or doors that have come off their tracks. These situations are hazardous, and you should not try fixing them on your own.
Issues like opener malfunctions, extensive damage due to accidents or severe weather conditions, and broken cables or rollers also demand immediate attention. These problems can affect the safe and effective operation of your garage door. Any malfunctions in locking mechanisms, security systems, or electrical components are treated as high-priority issues, as they could compromise the security of your home, making it susceptible to break-ins.
If you're facing any of these urgent issues with your garage door, contact us on 13 62 63. Our experienced repairers in Canberra and the ACT are equipped to handle these emergency garage door repairs, ensuring your safety and security.
Why you shouldn’t ignore a broken garage door spring or cables
Neglecting damaged springs or cables in your garage door can be dangerous. These components are essential for the proper functioning and safety of both sectional and roller garage doors. Failure of these parts can compromise the entire system and pose a significant safety hazard.
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Broken garage door spring
Garage door springs, particularly in sectional doors, are under tremendous tension and are the workhorse of the garage door system. When a spring breaks, it can cause the door to become unbalanced or to stop operating altogether. The risks of ignoring a broken spring include damage to your vehicle, injury to anyone near the door, and damage to other garage door parts, which could lead to more extensive and costly repairs.
Tackling spring repair by yourself is never advisable due to the complex nature of both sectional and roller door systems and the potential for the spring to snap violently, which can result in severe injury. Our network of garage door professionals has the tools, knowledge, and experience to manage these dangers safely on sectional and roller door repairs.
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Broken garage door cables
In sectional garage doors, the cables are integral to the mechanics of lifting and lowering the door. A broken cable can cause the door to come crashing down unpredictably, posing serious safety hazards such as bodily injury or property damage. Without the stability offered by intact cables, your sectional garage door is unreliable and unsafe for use.
Do-it-yourself repairs on cables pose a serious risk to personal safety due to the system's built-in tension. It's not just about having the right tools; understanding the intricacies of the door's counterbalance system is crucial, which is why cable repairs are best left to trained professionals who are equipped to handle the risks and ensure repairs meet safety standards.
Schedule a service
To request a service from our network of garage door professionals, call us on 13 62 63, or find your nearest dealer in Canberra and the ACT.