Like the engine, your garage door is made up of numerous moving parts designed to lift and lower the door, so consistent servicing not only keeps it in safe and functional working order but is essential to ensure its durability. Ongoing servicing is also required to maintain your 10-Year Total Confidence Warranty.
Regardless of which garage door or motor you have, you should aim to have it serviced once in the first 12 months after installation and every two years thereafter.
Common garage door issues
Common issues that affect garage doors and would require a service or repair from one of our garage door technicians in Brisbane and greater Queensland include:
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Garage door stuck in open or closed position
Occasionally, your garage door may become stuck, either not opening or not closing correctly. This issue affects both sectional and roller doors and can a sign of obstacles in the tracks, broken springs, or damaged cables. This often requires an emergency repair.
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Squeaking garage door
A garage door making squeaking sounds typically indicates a need for more lubrication, misaligned tracks, or deteriorating rollers. This problem is common in both sectional and roller garage doors. To prevent these issues, you should have your garage door serviced regularly.
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Non-responsive to the remote control
When your automatic garage door doesn't respond to the remote control, the issue may be misaligned sensors, interference in the signal, or depleted batteries in the remote.
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Broken garage door panel
Damage to a panel on a sectional garage door can occur due to normal usage over time or direct impact. This damage can compromise the door's functionality and effectiveness if left unrepaired.
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Strange sounds from opener motor
Unusual noises coming from the motor of your automatic garage door are often a sign of aging parts or loose hardware. Our repair technicians will be able to determine the exact cause.
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Bent garage door track
A bent track in your garage door typically results from a strong impact, although it can also be due to improper installation. This issue can affect both sectional and roller doors.
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Opener motor is running non-stop
A continuously operating motor in your automatic garage door suggests a malfunction or incorrect settings on the limit switch.
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Garage door is opening and closing slowly
If your garage door, whether sectional or roller, is operating more sluggishly than normal, it could be due to motor problems, lack of lubrication, or issues with the spring tension.
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Jammed or unmoving roller door
A roller door that is stuck and refuses to move might require an adjustment in spring tension. This problem can also be caused by blockages or misaligned tracks.
Why choose B&D for your garage door repairs
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Professional
Our expert team of Brisbane and greater Queensland garage door repair technicians are licenced and professionally trained to ensure quality repair services.
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Reliable
With 65+ years of innovation, quality and care, we design all our products here in Australia, so we know them inside out.
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Trusted
We have a vast network of trusted B&D Accredited dealerships and service technicians across Brisbane and greater Queensland, so you can rest assured we’re available to service your local area.
What to expect at a garage door service






Emergency repair services
In the unlikely event something goes wrong with your garage door or opener, we offer emergency garage door repair services to immediately diagnose the problem and fix or replace affected parts. Common issues that demand immediate attention include garage doors that won't open or close, broken springs, and doors that are off their tracks. These problems are serious safety risks, and it's advised against trying to fix them yourself.
Issues like opener failures, extensive damage from accidents or harsh weather conditions, and broken cables or rollers also require immediate attention. These issues can hinder your garage door's proper and safe operation. Additionally, compromised locks and security features, along with electrical problems, are urgent matters that could compromise your home's security.
If you're facing any of these urgent issues with your garage door, contact us on 13 62 63. Our experienced repairers in Brisbane and greater Queensland are equipped to handle these emergency garage door repairs, ensuring your safety and security.
Why you shouldn’t ignore a broken garage door spring or cables
Overlooking damaged springs or cables in your garage door is hazardous. These components are crucial for the secure and effective functioning of both sectional and roller doors. Their failure can threaten the entire system and pose a safety hazard.
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Broken garage door spring
The springs in garage doors, especially sectional ones, bear significant tension and are key to the door's operation. A snapped spring can lead to an imbalanced door or complete operational failure. Ignoring a broken spring risks damage to vehicles, injury to people nearby, and harm to other parts of the garage door, potentially resulting in more extensive and expensive repairs.
DIY spring repair is highly discouraged due to the complexity and potential danger involved. Our network of experienced professionals is equipped with the necessary tools and knowledge to safely handle these repairs.
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Broken garage door cables
In sectional garage doors, cables play a vital role in moving the door. A snapped cable can cause the door to fall unpredictably, presenting serious risks like injury or property damage. Without functioning cables, your garage door becomes unreliable and unsafe.
Attempting cable repairs yourself is risky, given the tension involved in the system. Professional repair is essential, as it's about more than just having the right tools; it's about understanding the door's counterbalance system. Our trained professionals are adept at managing these risks and ensuring repairs meet safety standards.
Schedule a service
To request a service from our network of garage door professionals, call us on 13 62 63, or find your nearest dealer in Brisbane or greater Queensland.