Garage Door Opener Repairs: Troubleshooting Tips

Smart as Can B&D Profile View of Smart Pro Sectional Door Opener Smart as Can B&D Profile View of Smart Pro Sectional Door Opener

If you own an automated roller garage door or sectional garage door, you know how convenient it is to have a reliable garage door opener. However, like any mechanical device, garage door openers can experience issues from time to time.

In this blog post, we will provide you with troubleshooting tips to help you address common problems with your garage door opener.

Before we dive into troubleshooting, it's crucial to prioritise safety. Garage doors are heavy and can cause serious injuries if mishandled. When working on your garage door opener, always disconnect the power source and follow all of our recommended safety guidelines.

If you're unsure or the door or opener is unstable in any way do not conduct any repairs, it's best to seek professional help. Call us on 13 62 63 or book a professional service to arrange a qualified garage door technician to come to your home and help you diagnose the issue.

Common Issues and Solutions

Below are 5 common issues that garage door openers encounter and how to fix them:

1. Garage door opener not responding to remote control

Check the remote control batteries, remove any obstructions blocking the signal, and reprogram the remote control if necessary. Still having trouble? Call us on 13 62 63.

Safe as Can B&D Two Branded Garage Door Remotes Safe as Can B&D Two Branded Garage Door Remotes

2. Garage door opener making unusual noises

Unusual noises can be caused by lack of lubrication, worn-out parts, or misalignment. Check out our handy how-to video for more information. If your door is still making odd sounds book a professional service technician to come out and help diagnose the problem.

Reliable as Can B&D Technician Checking on Garage Door Reliable as Can B&D Technician Checking on Garage Door

3. Garage door opener not closing or opening fully

Check if there are any obstructions along the door's path. Look for any debris or objects that might be hindering the smooth operation of the door. Adjust the limit settings on the opener if necessary.
Reliable as Can B&D Rollmasta Roller Door in Ironstone Reliable as Can B&D Rollmasta Roller Door in Ironstone

4. Garage door opener reversing after closing

Inspect the safety sensors located near the bottom of the door. Ensure they are clean and properly aligned. Obstructions or misalignment can trigger the sensors, causing the door to reverse. Carefully clean the sensors as needed but be careful not to bump them out of alignment. Not sure? Call us on 13 62 63 and we can help you out.
Safe as Can B&D Garage Door Safety Beams Safe as Can B&D Garage Door Safety Beams

Garage door opener not working during a power outage

Some B&D garage door openers come equipped with a battery backup system. If your opener has this feature, ensure the battery is charged and connected correctly. If your opener doesn't have a battery backup, manually operate the door by following our handy how-to guide during power outages.
Safe as Can B&D Controll-A-Door Secure Door Opener Profile Safe as Can B&D Controll-A-Door Secure Door Opener Profile

Maintenance Tips

Regular maintenance is essential to keep your garage door opener functioning smoothly. Here are 4 simple tips:

  1. Keep the opener and its components clean from dust and debris.
  2. Tighten any loose hardware, such as screws and bolts.
  3. Test the safety features of the opener, including the auto-reverse mechanism.
  4. Check the condition of the cables, springs, and pulleys, and replace any worn-out parts.


You can also use our handy how-to guide to help you clean and maintain your garage door.


When to Seek Professional Help

While troubleshooting can solve many garage door opener issues, some problems may require professional assistance. It's best to consult a trained technician if:

  • The problem persists after troubleshooting attempts.
  • There are visible signs of significant damage or wear.
  • The repairs involve complex electrical or mechanical components.

Book a qualified service technician or call us today to discuss your exact needs and requirements with a professional B&D expert.

By following these troubleshooting tips and practicing regular maintenance, you can keep your garage door opener in optimal condition. However, always prioritise safety and seek professional help when needed. Remember, a well-maintained garage door opener ensures convenience and security for your home.

B&D Garage Door & Opener Visualiser Mobile B&D Garage Door & Opener Visualiser

Reimagine your home

with a B&D garage door.

With our latest garage door visualiser, you can effortlessly
preview how a new door will enhance your home’s exterior.
It's a simple and innovative way to bring your vision to life.
Compatible and easy to use on your smartphone devices.

Try it today and see the transformation for yourself.

Looking for more information?

Why Choose B&D

  • Safe as can B&D
  • Reliable as can B&D
  • Smart as can B&D
  • Quite as can B&D
  • Original as can B&D

Need help finding something?

We have a number of ways to help you find what you're looking for. If in doubt, give our friendly team a call. We'd love to hear from you.