NCR Procedure

To ensure that we can process your application as quickly and efficiently as possible, please ensure that you submit your NCR’s using the procedure outlined below.
Report and register any damaged doors
  • Take photos of the damage (if damage identified whilst onsite by installer – please submit a photo of damage before & after installation)
  • Complete the NCR form and attach photos
  • Submit to your state NCR officer for processing
NCR Forms
NOTE. All claims are to be submitted with photos clearly showing the damage.